The bf needed an oil change today for his car, and we saw a sign reading, "value days oil change event $19.99." The bf pulled the car in and we got out of it to meet with a Valvoline employee. He told us that we came at a good time because if we buy nitrogen for his tires, be gets $20 oil change. Well, how much would the nitrogen put us back? IT ONLY COSTS $29.99! This is a perfect example of bait and switch. Valvoline lures customers in by advertising a great deal. Once inside, customers are asked to spend $50 on services they could have gotten somewhere else for $25. Already stuck in the customer waiting area, we're going to skip out on the deal and spend $33.99 before taxes.
Joy to the world!
2 comments:
ALOT of Valvoline shops are independent buisnesses. So to say that it was VALVOLINE that did that to you is probably not a true statement. Thats just the way that one shop does its business. But I do agree with you. The way that place lured you was not to honest.
Thanks for your comment. I understand that they may be independent operations, but Valvoline as a franchise needs to step up to stop these practices or help provide better marketing incentives.
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